Question: My venue requires insurance. Are you insured?
Answer: Yes. Mobile Delights, LLC. is fully licensed and insured to work at all venues in the state of New York. In fact we have two insurance policies, one to operate our trucks to distribute food/consumption and one to be on location at the venues.
Question: How long is the truck parked outside in front of my venue?
Answer: Our snack truck with our driver and food server shall arrive approximately 1 hour prior to the end time of the event and stay approximately 1 hour after the event end time has concluded. So, approximately 2 full hours.
Question: What if my event has under 150 guests, do we still have to pay the full price for any package offered?
Answer: Yes. All the food on our truck is accessible to your family and friends. Our trucks are completely stocked to accommodate up to 150 guests. If the truck is not fully stocked it won’t look presentable and a negative reflection of our services. Anything over the 150 guest count is an additional charge. We ask that you please be specific on your exact head count when finalizing insuring proper food stocked on all of our trucks. We will help your guests fill their bags up with sweets and treats with our logo bags. We fully stock each truck for your guests to enjoy.
Question: What do you do with the extra food on the truck?
Answer: Any perishable foods such as donuts, bagels and all hot foods are yours to keep and to take with you. We will help pack any of these items for you. If you decide not to take the perishable foods, we shall dispose of any and all items. We will also pack up to 4 bags of any candy, sodas and treats remaining on the truck. It is up to our discretion to keep any remaining beverages or candy remaining on our trucks.
Question: When do you purchase the hot food?
Answer: All hot food is purchased directly from the restaurants 1 hour prior to the arrival time and kept warm in our temperature controlled ovens in the rear of the trucks. This insures freshness and quality controlled items.
Question: I’ve seen other snack trucks. What makes yours different from others?
Answer: Mobile Delights, LLC. is the only After Event Snack Truck Company with just this purpose. We are not an event company, A DJ Company, A Photographer, or have a route during the morning hours. In fact this is 100% our only business. Mobile Delights sole purpose is for providing after event snack trucks for private events only. Mobile Delights, LLC. is the only full time corporation in the state of New York that specializes in this unique service.
Question: What do you do if my venue has multiple events?
Answer: We provide you with our “Mobile Delights Golden Tickets”. The tickets are given to you when we finalize 2 weeks prior to the event with your exact head count. Your entertainment will distribute the tickets at your event and when your guests visit our truck they provide us the tickets and we provide them the products. This insures that only your guests receive the products you paid for.
Question: When do you accept payments?
Answer: Our services are reserved with a signed contract and deposit, The deposit is usually 25% of the total contract. The final payment is due 2 weeks prior when your menu options are completed. All trucks, staff and products are reserved on a first come first serve basis.
Question: Can you get any items that are not on your menu options?
Answer: Yes. We will do our very best in accommodating all your food requests. We have accounts with numerous suppliers throughout the country. The items we are not allowed to offer are all energy drinks, vitamin water, alcohol and fish. These items are prohibited against our insurance policies and licensing agreements in the state of New York.
Question: Are there any additional fees to the pricing of any package?
Answer: As a full time corporation in the state of New York we are obligated to collect Suffolk County sales tax for any contract reserved.